Thank you so much for the professional manner in which you dealt with the damage to my vehicle. From beginning to end you were kind enough to keep me informed in every way, which mean't pretty much everything was done for me. Providing a vehicle until Goodmans Law agreed to handle my claim, then giving me the hire car and providing photographs of the damage. It was great that everything was taken out of my hands and that you have so many other services to hand which enables you to provide a second to none service. As you know I was so stressed about the damage, more so because it was not my fault! Now I have my car back and it looks great. I would definately recommend your company and can't tell you how greatful I am to you and your team.
Dorothy Bradley
Thank You Very Much
If I was Bruno on Strictly Come Dancing, I would be waving my arms in the air and going into ecstasies about a krigbt in shining armour. As I am Peter Ward, I can only thank you for the unbelievable help you offered me al a critical time in my work schedute I could not have picked a worse time to bump my car, just before sending a Home Handbook to the printer - and just before Christmas. Cool as a cucumber, you offered me a replacement vehicle, fixed up the insurance for this and even delivered it to my house when I said it was hard to spare the time to come over to you. Throughout the repair process, you kept me informed of any developments and the day before I was due to pick it up, I rang to ask you about the transfer of insurance and you had already taken care of it. I am delighted with the finished product, I cannot spot the joins or any difference in paint no matter how hard I look. It is obvious to me that you know your business inside out. But more than that, I am deeply grateful for the way you took away all the stress out of bumping my car. It has been a such a relief to know my car was in your hands and already I have been recommending you to anyone who will listen. Last but not least, it has been a genuine pleasure getting to know you. For the service you have given me, Bruno would give you 10 out of 10. Thank you very much.
Peter Ward, Home Handbooks
Gratitude
I really enjoy writing these letters! I wanted to express my gratitude for the excellent repair you recently carried out on my brand new van. From initial contact to assess the ugly damage all the way through to the final shine, I found JSM to be very professional and nothing was too much trouble. My van now looks new again thanks to you and your team. I would have no hesitation in recommending JSM to my family, friends and work colleagues.
Stuart Sheffield, EcoTech Solar
Never Looked Better
Please accept my thanks for the fantastic work done on my car and the efficient way in which you dealt with the matter. The body work looks fantastic and it was such a relief to be able to remain mobile with your hire car during the time the repair was being done. Many thanks and congratulations on an excellent job. The car has never looked better.
Honora Evans, Wirral
First Class Service
Thank you for the professional manner in which you dealt with the recent damage to my vehicle. Having an accident is stressful normally, especially when you are stationary and someone reverses into you but you took all that stress away and handled everything with professionalism and efficiency. It was fantastic that everything was taken out of my hands leaving me to get on with running my business. From the beginning you kept me informed of exactly what was happening at every stage along the way from the initial vehicle assessment to when my vehicle would be ready. Many thanks for a first class service. I would have no hesitation in recommending JSM Vehicle Solutions to my friends, family and business associates.
